Can I exchange an item?

Updated 8 months ago by Abbie Salt

Yes you can exchange an item, if you have received the wrong item or if you'd just prefer to swap it for something else. Please follow our returns portal here.

To exchange an item;

1. Enter order reference and postcode.

2. Start return

3. Click 'replace' item.

4. Select reason.

5. Check the returns information, in some cases you may not need to return your item.

6. If needs be, return item for exchange.

Your new item will be sent to you once the exchange has been processed.

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